Over the years and having spent a lot of time working on schedule cleanups, the inevitable subject of charging back technicians for incorrect labor operation usage comes up. Everyone realizes that in some cases, a technician was paid more for the repair than the claim eventually ended up paying. It’s always turns into an interesting
(More)…
Recent warranty extensions, recalls and changes in warranty coverage have brought up a concern of mine. How many dealerships are paying unnecessarily for repairs on their used car inventory of competing manufacturers that may be covered by a warranty, warranty extension program or a recall? Take a look back and think of the last time
(More)…
