Dealer Insight can help dealers and manufacturers with their warranty administration issues such as compliance reviews, warranty administration training, schedule clean up, expense problems and warranty audit assistance. Give us a call at (845) 562-7796 to discuss your needs. We’ll answer your questions and give you a run down of what we can do. If we can’t help you, we’ll tell you. If we know someone who can, we’ll refer you to the right person. You’ll be speaking directly to one of our consultants so you won’t get a hard sell just an understanding of what we do and the chance to discuss what you need with someone that understands. You decide if you need us.
Serving dealerships in the United States.
Compliance Review (All manufacturers)
If you are unsure of your dealership’s compliance level, you need a compliance review. A compliance review will give you an understanding of what position you’ll be in for when you are selected for a warranty audit. Letting a warranty auditor tell you what your level of compliance is can be expensive, very expensive. It can also lead to additional warranty audits. By reviewing your paperwork before you are under the pressure of a potential audit can keep you out of an audit.
Warranty Administration Review (All manufacturers)
A warranty administration review is more comprehensive review of how well your dealership is performing. Everything from your warranty schedule to your parts scrapping will be reviewed. This will give you a heads up on deficiencies in your system so they can be fixed and you don’t get caught short finding out when it’s too late.
Warranty Administration / Claims Processing Training
General Motors Dealers (Buick Cadillac Chevrolet GMC)
With more and more money being put under the control of your warranty administrator, you need a well trained person keeping an eye on your money and collecting all they can. A warranty administrator that isn’t trained properly can cost you money and you may never know it. Don’t assume that when your claims pay they are paying for all you are entitled to. Lack of experience can cause a warranty administrator to miss out on claiming opportunities. If your warranty administrator is new, inexperienced or is having problems getting the job done, this kind of training can pay for itself inside of a few months and pay dividends to you for years to come.
Warranty Expense Issues / Audit Avoidance (All manufacturers)
The factory is getting tougher on warranty expense and they’re looking to cut it everywhere. Dealerships that they see have higher warranty expense to their peers will quickly find themselves being scrutinized by their rep and the factory. Before things go into a tailspin and you find yourself at the business end of a warranty audit you need a thorough review of claims by an unbiased eye. We can help you find the problems that are making you stand out. Would you rather take your chances with a warranty auditor who can charge you back tens of thousands of dollars or have us review your claims to find the root cause and help you to fix the problem at a cost that is far cheaper than an audit chargeback?
Warranty Auditing Services (All manufacturers – All industries)
Manufacturers are often caught in a situation with fewer auditors than needed or need some occasional help to keep up on their audits. Dealer Insight can fill those gaps for you. With the understanding we have of warranty administration, we can work to help you see the biggest benefit from your auditing initiatives and show your dealers how to control their costs so they don’t grow out of control.
Warranty Claims Processing
Visit our network partner at www.randyshepard.com. Randy Shepard & Asssociates is the premiere warranty claims processing company in the United States. They process claims for many dealers of many different makes. They can provide you with the top notch service you need as they have been doing for the past 30 years.
For Manufacturers
Dealer Insight can assist you with warranty audits. Our knowledge of warranty expense abatement and retail operations can provide you with experience and knowledge you need to bring your dealerships back in line quickly and with a plan to stay that way.
Acura Aston Martin Audi Bentley BMW Chrysler Dodge Ferrari Ford Honda Hyundai Infiniti Isuzu Jaguar Jeep Kia Lamborghini Land Rover Lexus Lincoln Lotus Maserati Maybach Mazda Mercedes Benz Mercury MINI Mitsubishi Nissan Panoz Porsche Rolls Royce Saab Scion Subaru Suzuki Tesla Toyota VW Volkswagen Volvo
